Various Provisions of the Collective Agreement

Daytime Pay, Article 3.1 of the Collective Agreement

Daytime pay is provided to both temporarily and permanently employed tourist guides for work performed between 07:00 and 19:00 on weekdays, up to an average of 37.5 hours per week for full-time positions.

Daytime pay is also provided to travel- and project-assigned employees for work performed between 07:00 and 19:00 on weekdays. Overtime pay is applied for work outside these hours or exceeding 7.5 hours per day.

Shift Work Pay - Articles 2.3 and 3.3 of the Collective Agreement

Shift premiums are paid as follows:

• 33% between 19:00 and 24:00 Monday through Friday.
• 45% between 00:00 and 07:00 on all days and during weekends.
• 45% between 00:00 and 24:00 on specific public holidays.
• 90% between 00:00 and 24:00 on major public holidays.

Shifts refer to pre-scheduled work arrangements. Each shift must be at least 3 hours long and worked as a continuous block.

Shifts should be scheduled for 4 weeks at a time, and the shift schedule must be announced at least one week in advance. Changes to the schedule are allowed in consultation with the guide if special needs arise, following the notice provisions in Article 3.3.4 regarding trip cancellations.

If a trip is canceled on a workday per the schedule and no replacement trip is assigned within the month, daytime pay will still be provided for the canceled trip.

Bonus Payments, Article 2.4 of the Collective Agreement

The following bonuses apply:

• A 50% bonus on wages for driving-guides when there are 4 or more passengers.
• A 20% bonus on the hourly wage for each additional language spoken beyond one.
• A 25% bonus for trips requiring specialized knowledge from a travel-assigned guide.
• A 25% bonus for tours where the guide acts as the lead guide.

If a guide provides services in more than one vehicle, this must be agreed upon in advance.

If no agreement is made regarding the use of the guide's private phone, a daily payment of 500 ISK will be provided.

Overtime Pay, Articles 2.3.2, 3.1.2, 3.2.1, and 3.3.3 of the Collective Agreement

Overtime pay is provided for all hours worked exceeding 162.5 active hours per month for permanent and temporary employees.

Additionally, overtime is paid for all work performed on specified public holidays (e.g., Maundy Thursday, Easter Monday, First Day of Summer, May 1st, Ascension Day, Whit Monday, Commerce Day, and Boxing Day), along with daytime wages if it is part of a regular workday.*

The hourly overtime rate is calculated as 1.0385% of the monthly daytime wage for each salary category and seniority step.

* Employees working shift work get 45% supplement paid for work on public holidays.

Holiday Pay, Articles 2.3 and 3.5 of the Collective Agreement

Holiday pay is provided for all work performed on major public holidays (e.g., Christmas Day, New Year’s Day, Good Friday, Easter Sunday, Whit Sunday, June 17th, and after 12:00 on Christmas Eve and New Year’s Eve).

Holiday pay is calculated as 1.375% of the monthly daytime wage for each salary category and seniority step, along with daytime wages if part of a regular workday.

* Employees working shift work get 90% supplement paid for work on major public holidays.

Travel Assigned Employees - Cancellation of Tours, Articles 3.2 and 3.4 of the Collective Agreement

Day Tours
If a day tour is cancelled within 24 hours before the announced departure time, the tour must be fully paid at the agreed wage rate, unless canceled due to unavoidable circumstances (e.g., force majeure such as strikes or natural disasters). Failure to meet the minimum number of participants does not qualify as an unavoidable circumstance.

Tour operators may offer guides comparable tours during the same period without additional compensation. If the replacement tour is longer or extends beyond the originally agreed time, additional pay will be provided for the extra time worked.

Multi-Day Tours
If a multi-day tour is cancelled, the full tour must be paid as scheduled, unless the employee was notified of the cancellation at least 5 days prior to the agreed start date, except in cases of force majeure.

Tour operators may offer the employee work on other tours during the same period as a replacement.

Additionally, it is permitted to agree on priority for guiding tours outside of peak periods instead of replacing a canceled summer tour, provided this suits both parties.

Guide Rejects or Cancels a Tour
If a guide rejects a tour during the same period as the canceled trip, payment corresponding to the replacement trip will be forfeited.

If a guide cancels a trip with the same notice period as for day or multi-day tours, they will be liable to compensate the tour operator for half the wages lost due to the cancellation, unless there is a legitimate reason for the cancellation.

A guide may appoint a replacement guide for the tour, subject to the tour operator’s approval. Any rejection of the substitute must be based on valid and reasonable grounds.

The following minimum payments apply:

• 4 hours for worked time or pre-arranged travel time, except for multi-day tours for travel- and project-assigned guides.
• 11 hours per day for multi-day tours.
• 12 hours per day for camping or cabin tours.
• Time exceeding 11 hours if the guide is required to dine with passengers on extended tours with hotel stays, unless otherwise agreed in advance.
• All work performed beyond regular working hours when requested by the employer.

Working Hours, Expenses, and Accommodation

• A guide's working hours are not concluded until they have arrived at the accommodation designated by the employer.
• If a guide is called to work with less than an hour’s notice, the employer must provide transportation to the workplace.
• If no public transport is available at the start or end of a tour, the employer is responsible for transporting the guide to and from the departure and return locations.
• If the start or end day of a multi-day tour is shorter than 3.75 hours, 3.75 hours will be paid for that day. If the day is longer than 3.75 hours but shorter than 7.5 hours, 7.5 hours will be paid.
• If a driver-guide is required to clean and prepare the vehicle, additional pay will be provided for hours exceeding 11 hours, or this must be agreed upon in advance.
• Half per diem payments apply according to Ferðakostnaðarnefnd ríkisins if a guide is provided with inadequate accommodation (e.g., sleeping bag facilities) instead of standard hotel accommodations.
• If a guide incurs meal expenses, the tour operator must reimburse them promptly upon presentation of receipts. (Guides are advised to keep copies of their receipts for assistance if needed to claim costs.)